Revolutionizing conversations through bots
A Chat-bot is an artificial intelligence chat program for automated service-customer interaction. Through conversational bots users interacts with your web service through task modules, interactive cards, and texts. Chat-bots allow your customers to get an immediate response to their questions at any time.
Conversational bots are incredibly flexible and can handle a few simple commands or complex, artificial-intelligence (AI) powered and natural-language-processing (NLP) virtual assistants. NLP is a technological process that allows computers to derive meaning from user text inputs, hereby adding a more human touch to the chat-bots for the public use. With a NLP Chat-bot, immediacy and availability of your customer service can be significantly increased.
Conversational AI helps take the pressure off the agents by fielding front-line, often common questions and your agents can easily focus on building relationships with customers across the customer journey without increasing costs. When you integrate a conversational bot in your applications, your customer love to interact with your business.
Do the business, the bots way
- Moving your business where users use it most.
- Providing users access to information at their fingertips.
- Providing a conversation interface to users to query the information they need without having a human intervention.
- Selling products by giving buyers options through conversation and not through catalog browsing.
We help you build Conversation AI driven chat-bot for a better user experience and expanding your reach to customers. We understand the nuances of this space and what it takes to structure and write conversations that creates a successful conversational bot.
We work extensively on Chat-bot development for various domains and on a number of platforms and keep adding more platforms to our capability. We design chat-bots in marketing, customer support, product selection, feedback and more.