Salesforce Commerce Cloud (Demandware & CloudCraze)

Salesforce Commerce Cloud

With the Demandware Inc. acquisition by Salesforce in 2016, Salesforce positioned itself as the new eCommerce leader by getting the tech of Demandware and renaming the product as Salesforce Commerce Cloud, and continued to build on that further. Later in 2018, Salesforce acquired CloudCraze, a leader in eCommerce design and solutions for business customers.

After these two buyouts, Salesforce transformed the Demandware into Salesforce B2C Commerce, and CloudCraze into Salesforce B2B Commerce.

B2B & B2C gamechanger

Salesforce B2C Commerce (Demandware)

Salesforce B2C Commerce has the enterprise-class capabilities to provide your customers with highly customized, seamless brand experiences.

Salesforce B2B Commerce (CloudCraze)

It powers many of the world’s largest companies from all sectors. These B2B sites are developed for huge, giant carts where purchases consist of thousands of products.

Our value propositions

Successful SFCC/ SFRA/ CloudCraze deliveries

10 years of proven track record of implementing B2C & B2B sites

Customers across USA, Europe & Asia

Experienced & SF certified team

B2B & B2C experience

What we offer

Localization

Multi-Store, Multi-Brand, Multi-Vendor, Multi-Lingual, Multi-Currency solutions.

Integrate

Integrating stores with several 3rd party tools/plugins/extensions

Continual enhance

Ongoing features updates in the site.

Migrete

An eCommerce store running on any existing platform to any other platform

Develop

Creating a new website from the scratch

Optimization

Of the code, data and performance

Maintenance & support

Post production Maintenance & Support

Upgrade

A store running on any version to latest

Custom store design

We are a company that offers design and build services for you from initial sketches to the final construction.

Range of markets

Fashion
Health & beauty
Food & beverage
Auto-motive
Home & living
Gifts & occasions
Services
Real estate

Salesforce B2C Commerce (Demandware)

Salesforce B2C Commerce has the enterprise-class capabilities to provide your customers with highly customized, seamless brand experiences. It allows you to create and coordinate the online experiences of customers, featuring rich capabilities from online storefronts to checkout functionality. For big brands and retailers, they tend to require more than one website.

Salesforce B2C Commerce is used in 50+ countries by 1000+ websites with online sales that is close to $21 billion and offers following capabilities that makes it one of the most powerful E-Commerce platform in the market.

Merchandising

Streamline product and content publication, Serve up the products consumers want, Optimize inventory to increase profitability.

Marketing

Segment and Target, Create Product Awareness, Launch new promotions quickly, Deliver Relevant Emails.

Order management

Manage order processing and inventory, Enable cross-channel fulfillment, Improve the customer experience.

Development

Build a better experience,  Work with open APIs, LINK Technology Partner Integrations.

Operations

Collaborate globally, Scale without worry

Intelligence

Decision making based on historical data.

Personalization

Customize to the extreme to make it your own

Security

Maintain security and control.

Salesforce B2B Commerce (CloudCraze)

It powers many of the world’s largest companies from all sectors. These B2B sites are developed for huge, giant carts where purchases consist of thousands of products.

B2B Commerce includes functionalities that are specifically designed for this type of business model. Besides providing shopping carts with huge quantity of items, this platform also allows for quick reorder functions for frequent orders, complex shipping functionality for multiple delivery dates and locations, a customized storefront theme for each account, negotiated pricing by account and multiple payment options.

User experience

Efficient commerce engine

Systematic order management

Reports and analytics

Other important features of CloudCraze:

  • Provision for authenticated sites with logins for every visitor
  • Shopping carts having the capacity of holding thousands of Stock Keeping Units (SKUs) per order based on your requirements
  • The option of 2-click orders for increasing the speed and ease of large and frequent orders
  • Multiple custom themes for customer storefronts, giving a unique look and feel to each of your Accounts
  • Enterprise e-commerce facilities
  • The strong and efficient pricing engine
  • Provision for personalized content management
  • Seamless mobile customization
  • Integrated infrastructure in sync with Salesforce CRM
  • Multi-currency, multi-language and multi-site approach
  • Multiple custom product catalogs sorted by your Accounts for dealing with exclusive products or a subset of your products
  • Provision for negotiated or contract pricing that can be adopted by a specific Account or customer segment
  • Provision for multiple delivery dates and delivery locations through complex shipping functionality
  • Multiple payment types such as purchase order, Automated Clearing House (ACH), credit cards, etc.

 

Case studies

Case Study 1

Case Study 2

Case Study 3