Author - Gautam Goswami

E-commerce applications started hand shaking with customer service management (CRM) cloud.

CRM can be defined as managing/handling the customers from all aspect of businesses. For example, if we have an issue with a newly purchased car then we rush to the dealer/seller to resolve it but we are redirected to a separate block to address the same. This block can be denoted as CRM department and are responsible to resolve all the customer issues. Here all the data will be persisted starting from complain details to resolve phase along with...

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Importance of abandoned order statistics in E-Commerce portal

Higher number of abandoned order in an e-commerce portal reflects the negative performance of the business. Ideally, after performing lots of investigations through social media information drilling and finding highest number of customers good reviews/ratings, online shopper adds the products to the shopping cart. But, if user/shoppers left the site before placing the order, the e-commerce vendor ends up with the revenue lose. 20 to 30% of abandoned orders per month seems to be accepted but if it increases...

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Importance of Mobile Apps in today’s business world

Starting from small scale business to large one, mobile apps have completely changed the business scenario today. In coming days, it would be back bone of information sharing/distribution system like the way we are leveraging today with web site launching. Extensive growth of mobile apps developments (can say in billions) is unfolding the new opportunities towards existing business cycles. Why are the businesses demanding mobile apps near future ? Here are the tine - 79% smart-phones users use their mobile...

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Importance of Order fulfillment cycle in small e-commerce business

Order fulfillment is the most important and the last phase of e-commerce business. During this phase, customer might get the last chance to interact with e-commerce business owner. The site owner has to be very careful to handle the customers. The customers engagement in future will purely depend on e-commerce business owner. We can say directly proportionate. Based on that, satisfied customer will expand the e-commerce site info with others through social media or other communications. Generally customers interact...

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Mobile Authentication and Fraud

Day by day, we are getting addicted to the mobile phone especially smart phone since smart phone performs many of the functions of a computer, typically having a touch screen interface, Internet access. With the extensive growth of mobile applications, we can utilize various mobile applications starting from games to financial transaction including stock market brokerage. Many banks have launched their own mobile applications so that customer can download and start financial transactions like balance amount verification, money transfer...

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Why should small entrepreneurs related to computer service provider adopt cloud computing?

The entrepreneurs who have started to provide the services related to computer technology starting from Rich web site development, Web designing, Mobile application development, Online billing setup, Data wiping services, Computer dealers, Sell computer parts etc can adopt or tie up with cloud service providers to reduce their initial investments. Here are few basic points why to leverage cloud computing. 1. Cloud computing service providers work on pay per hour basis. There is no long term commitments. Entrepreneurs can use...

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Analysis of CCTV footage

All of us know CCTV is commonly used for a variety of purposes like maintaining perimeter security in medium- to high-secure areas and defense installations, observing behavior of incarcerated inmates and potentially dangerous patients in medical facilities, traffic monitoring etc. The amount of digital data generated by a single camera after compression is about 20 gigabytes per day. The number of camera increases with the increase of premises and its surroundings. If we are planning to store those data...

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Ingesting Big Data into HDFS

we are always talking about Big data processing using Hadoop. And know the basic definition of Big Data which is huge volume of data those can not be stored in existing traditional database or data repository. Interestingly, how can we import such a huge volume of data to the cluster of computers where Hadoop is installed? Yes, using Flume we can continuously collect the stream of data. For example Twitter data can be collected for analysis of comments. Sqoop...

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Big Data generation statistics

Facebook is collecting our data more than 500 terabytes (1000 X 500 Gigabytes) a day which includes 2.9 billion Likes per day. More than 350 million photos uploaded per day. Data per day processed by Google 24 petabytes (24 X 1,000,000,000,000,000 bytes). 400 hours of video are uploaded to YouTube every minute. The Apache Cassandra database is accurate adoption when we need scalability and high availability without compromising performance. Facebook uses it for its Inbox search. Initially Cassandra was developed by...

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Leverage Big data for fraud detection

  Now a day's Financial industry as well as Banking system are facing most costly challenges in terms of fraud and other financial crimes. Big Data processing framework like Hadoop and its eco systems are started helping to detect, prevent and eliminate internal and external fraud as well as reduce the associated costs. Analyzing points of sales (POS) in shopping malls. hospitals, retail stores etc and other transactions places, Banking system are capable enough to identify and mitigate fraud immediately....

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