Ecommerce

12Feb

Why Omni-channel approach is becoming focal point for retailers

In short, we can define retailing is sales goods or services using different types channels. E-Commerce is falling under internet/electronic commerce which is one of the channel in multi-channel approaches. Business to customer (B2C) and business to business (B2B) are part of electronic retailing if carried out over internet. Due to advancement of technology, precise and appropriate customer engagement strategy is very important for retailer's business growth if e-commerce is their prime channel. Even though they have adopted multi...

By Ecommerce, , , , , , , , , , , , , , Comments Off
Read more...
18Jan

How Social Media Making Irritating Login Process Comfortable !

  Nowadays social identities are becoming an integral part of a web presence that deals with different activities. With the advancement of technology, most of the traditional transactional activities have been lifted to the web like shopping in e-commerce portal, Travel booking for Bus, Train, Flight, Hotel reservation in holiday destination etc. Merchandisers involve in above businesses, host their own web portal to facilitate the services. When a visitor browses to a web portal, it is mandatory to create his new...

By EcommerceComments Off
Read more...
17Jan

E-commerce applications started hand shaking with customer service management (CRM) cloud.

CRM can be defined as managing/handling the customers from all aspect of businesses. For example, if we have an issue with a newly purchased car then we rush to the dealer/seller to resolve it but we are redirected to a separate block to address the same. This block can be denoted as CRM department and are responsible to resolve all the customer issues. Here all the data will be persisted starting from complain details to resolve phase along with...

By EcommerceComments Off
Read more...
17Jan

Importance of abandoned order statistics in E-Commerce portal

Higher number of abandoned order in an e-commerce portal reflects the negative performance of the business. Ideally, after performing lots of investigations through social media information drilling and finding highest number of customers good reviews/ratings, online shopper adds the products to the shopping cart. But, if user/shoppers left the site before placing the order, the e-commerce vendor ends up with the revenue lose. 20 to 30% of abandoned orders per month seems to be accepted but if it increases...

By EcommerceComments Off
Read more...
17Jan

Importance of Order fulfillment cycle in small e-commerce business

Order fulfillment is the most important and the last phase of e-commerce business. During this phase, customer might get the last chance to interact with e-commerce business owner. The site owner has to be very careful to handle the customers. The customers engagement in future will purely depend on e-commerce business owner. We can say directly proportionate. Based on that, satisfied customer will expand the e-commerce site info with others through social media or other communications. Generally customers interact...

By EcommerceComments Off
Read more...
17Jan

Why should small entrepreneurs related to computer service provider adopt cloud computing?

The entrepreneurs who have started to provide the services related to computer technology starting from Rich web site development, Web designing, Mobile application development, Online billing setup, Data wiping services, Computer dealers, Sell computer parts etc can adopt or tie up with cloud service providers to reduce their initial investments. Here are few basic points why to leverage cloud computing. 1. Cloud computing service providers work on pay per hour basis. There is no long term commitments. Entrepreneurs can use...

By EcommerceComments Off
Read more...