Coming Along with Chat bots

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Coming Along with Chat bots

Chatbot Service

Moving your business where users use it most. Providing users access to information at their fingertips by where information is just a question away. Providing a conversation interface to users to query the information they need without having a human intervention.

We can help you build Conversation AI driven chatbot which will help you provide a better user experience and expand your each to customers.

Benefits of a Chatbot

  1. Availability

A chatbot is available round the clock ensuring assistance is not limited to company/employee working hours of live chat website.

  1. Accessibility

A Chatbot can be integrated anywhere may it be a Website, Custom Web Applications, Social Media platforms, Mobile App and Smart Devices.

  1. Cost Saving

With accessibility and availability already taken care of we don’t have to dedicate any human resources to provide any support to the customers. Which reduces a huge amount of cost in itself. Also, the Chatbots maintenance is cheaper than web applications.

  1. Improved Customer Experience

Chatbots offer customers the opportunity to get answers to their questions at any time, so they don’t have to wait for a response from a voicemail or email message. The best chatbots can also offer the customer the feeling of conversing with a live operator at any time.

  1. Increased Customer Engagement

According to a research, companies that engage with their customers on social media were able to increase the customer spend by 20% to 40%. While social media is doing its job, chatbots can contribute by making the engagement more interactive – usually with a great sense of humour!

Some of the common use cases of a Chatbot

  1. Quality Support Chatbot
  2. FAQ Chatbot
  3. Customer or Employee Self-service
  4. Employee Onboarding
  5. Reporting Chatbot
  6. Store Locator

Platforms we have worked with

  • Dialogflow
  • Google Actions
  • Alexa Skills Kit
  • Amazon Lex
  • Landbot
  • Rasa
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